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Getting Started - External Services

If your application runs outside of Platon PaaS and Puppet-managed VMs - for example, in your own Kubernetes cluster, on cloud providers, or on manually managed servers - you need to send data to our backends with proper authentication.

Request Access​

Contact the Platon team on #platon (Slack) with:

  1. Tenant name: A name for your team or product
  2. EntraID group: The Microsoft Entra ID group that should have access to Grafana

We will provide you with:

  • Username and password for authentication
  • Tenant name confirmation
  • Endpoint URLs

Authentication Requirements​

All requests to our observability backends must include:

  1. Basic Authentication: Authorization: Basic <base64(username:password)>
  2. Tenant Header: X-Scope-OrgID: <your-tenant-name>

Endpoints​

Endpoint URLs are provided by the Platon team for Loki (logs), Mimir (metrics) and Tempo (traces)

Sending Data​

You can send observability data to our backends in several ways:

  • From a collector: Run a collector like Grafana Alloy, OpenTelemetry Collector, or Vector that gathers data and forwards it
  • Directly from your application: Configure your application or OpenTelemetry SDK to send data directly to the endpoints

Whichever approach you use, you need to include the authentication headers described above.

Example: OpenTelemetry Collector Configuration​

extensions:
  basicauth/client:
    client_auth:
      username: "<username>"
      password: "<password>"

exporters:
  otlphttp/loki:
    endpoint: "https://<loki-endpoint>/otlp"
    auth:
      authenticator: basicauth/client
    headers:
      X-Scope-OrgID: "<your-tenant>"

service:
  extensions: [basicauth/client]
  pipelines:
    logs:
      exporters: [otlphttp/loki]

Example: Vector Configuration for Logs​

sinks:
  loki:
    type: loki
    endpoint: "https://<loki-endpoint>"
    auth:
      strategy: basic
      user: "<username>"
      password: "<password>"
    labels:
      tenant: "<your-tenant>"
    out_of_order_action: accept
    request:
      headers:
        X-Scope-OrgID: "<your-tenant>"

View Your Data​

Once data is flowing:

  1. Go to grafana.platon.sikt.no
  2. Log in with Feide
  3. Select your organization
  4. Use Explore to query your data

Next Steps​